What to Do If a Peer Mentions Suicide
Not every crisis looks like a breakdown. Learn how to spot subtle signs someone’s struggling, and how to respond without overreacting or brushing it off.
Not every crisis looks like a breakdown. Learn how to spot subtle signs someone’s struggling, and how to respond without overreacting or brushing it off.
You’re sitting in the car after a long shift when a coworker quietly says, “I don’t know how much longer I can do this. Sometimes I wonder if everyone would be better off without me.”
Your heart drops. Are they just venting… or are they really thinking about ending their life?
This is one of the most critical moments you’ll face as a peer supporter or as a trusted coworker. You don’t want to overreact, but you also can’t ignore what you just heard.
In this episode, we’ll break down exactly what to do when a peer mentions suicide, so you’re not stuck guessing or hoping you say the right thing.
BY THE TIME YOU FINISH LISTENING, YOU’LL LEARN:
- The most important warning signs and risk factors for suicide in high-stress professions
- How to ask directly about suicide using clear, honest language (without making things worse)
- How to persuade a peer to stay safe and accept help when they feel like giving up
- Practical referral options and how to make a “warm handoff” so they’re not left alone in the process
You don’t have to be a clinician to save a life. You just need to notice, ask the hard question, and care enough to stay with them while you connect them to help.
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Want to find out how I can help you build a peer support program in your organization or provide training? Schedule a no-obligation call or Zoom meeting with me here.
Let's learn to thrive, not just survive!
Track 1 00:00:01
You're sitting in the break room after a rough shift
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and just you and a co-worker who's been quieter than usual.
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You're both staring at the wall, just chilling out when they say
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almost under their breath: "I don't know how much longer I can
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do this. Sometimes I wonder if everybody would be better off
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without me." And then, your stomach drops. You think: "Are
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they just venting? Or are they really thinking about ending
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their life?" You don't want to overreact and you don't want to
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say the wrong thing, but you also don't want to walk away and
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find out later this was your only chance to step in. In
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today's episode, we're going to talk about what to do in that
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exact moment, when a peer mentions suicide or... just
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hints at it. It raises a red flag and it's enough that you
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start to wonder. We're going to walk through how to recognize
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the warning signs and the risk factors, how to ask directly
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about suicide without making things worse, and how to
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persuade them to receive help. What we'll be doing is using the
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QPR model
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that stands for Question, Persuade and Refer. If you're a
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peer supporter, a supervisor or just the person everyone seems
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to come to when things are a usual way. This episode's for
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you.
Track 2 00:01:20
Welcome to Surviving Your Shift, your go-to resource
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for building strong, peer support teams in high-stress
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professions. I'm your host, Bart Leger, board-certified in
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traumatic stress with over 25 years of experience supporting
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and training professionals in frontline and emergency roles.
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Whether you're looking to start a peer support team, learn new
Track 2 00:01:42
skills, or bring training to your organization, this show
Track 2 00:01:46
will equip you with practical tools to save lives and careers.
Track 1 00:01:52
Let's talk about the moment when someone you work
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with crosses the line from just venting into something that
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sounds a whole lot more serious. If you work in a high-stress
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profession long enough, you'll eventually run into a coworker
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who's suicidal or at least thinking about it. You might
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hear it in a dark joke, or darker than usual. You might see
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it in a change in their behavior, or you might just hear it
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straight out. "I'm thinking about cashing it in" or "I'm
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thinking about ending my life." In that moment, you don't have
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to be a therapist, and let me take the pressure off, you don't
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have to fix everything. But you do need to know how to respond.
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That's where the QPR suicide gatekeeper model comes in. QPR
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stands for Question, Persuade and Refer. What it is, is a
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simple, practical framework that equips everyday people to
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recognize the warning signs of a suicidal crisis, ask the
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question directly, and then connect that person to help.
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We're going to use QPR as our backbone today, and then just
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flesh it out as we go. We'll start with what usually leads up
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to that critical moment.
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So this is part one: Recognizing the Warning Signs:
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Risks and Factors. Suicide almost never comes out of the
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blue. There are usually some warning signs and some risk
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factors that show up ahead of time. As peer supporters and
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co-workers, our job is to notice when something feels off, and to
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take it seriously. We'll start off with the behavioral signs.
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These are changes in what they do. Pulling away from
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the crew, sitting alone instead of with the group. It could be
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they're calling in sick more, or showing up late. Or they just
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seem like they're checked out. Maybe they're giving away
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personal items, talking like they're wrapping things up.
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Maybe they're taking more risks on calls or on the road. There
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could be more drinking or drug use, using substances to numb
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themselves. Maybe they're talking a lot about death or
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dying. Or it could be as simple as just wishing they didn't wake
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up. In our kind of work, I know dark humor is normal, but you
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know your people. When something shifts from the usual jokes to
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something heavier and more personal, I want you to trust
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your gut.
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Secondly, there's emotional and verbal signs. I
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want you to listen for statements like, "I'm done. I
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can't do this anymore. Everyone would be better off without me.
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I just want it all to stop." Or, "What's the point? Nobody would
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even miss me." Sometimes they'll add, "I'm just kidding. Don't
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worry, I'm not really going to do it." But, I want you to know,
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it still matters. Any talk about wanting to die or not wanting to
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be here anymore is a big flashing warning light.
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And then there's situational or work-related risk
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factors. These are the situations that increase the
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suicidal risk, especially in high-stress professions. It
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could be a recent critical incident. It could be a child
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death, a mass casualty, an officer-involved shooting, a
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gruesome scene, or maybe a patient they can't stop thinking
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about. It could be cumulative stress-not the one big call or
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the one big thing in their life, but maybe months or years of
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constant exposure to trauma or pressure. It could come after
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disciplinary issues-maybe there's an IA investigation or
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complaints, potentially a job loss or loss of certification or
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license. There could also be a significant loss in their life,
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a divorce or breakup, custody battles, death of a loved one,
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or a financial crisis. It could be chronic pain or medical
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issues, especially if it threatens their career or their
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identity. When more than one of these starts stacking up and
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then you hear suicidal comments, that's when your peer support
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radar should be on high alert.
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Then we have access to means. We often have easy access
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to lethal means. Most of us have firearms or medications or other
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tools or environments where a suicide attempt could be carried
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out quickly. You don't have to interrogate them about this
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right away, but knowing that access is part of the picture
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helps you understand the level of risk. The bottom line in this
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first stage is, if your gut tells you that something's off,
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please don't ignore it. It's better to ask and be wrong than
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to stay silent and wish you'd spoken up.
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So here's part two: asking the question about
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suicide. This is the part that most people are scared of.
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They're afraid if they say the word "suicide" it will put the
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ID in the person's head. Let me tell you: It will not. You won't
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cause someone to become suicidal by asking if they're thinking
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about suicide. If they're not suicidal, they'll usually say so
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and now they know you're a safe person to talk to. they were
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living with. If they are suicidal, asking the question
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can come as a relief. Because someone finally sees how much
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they're struggling. We should ask the question clearly and
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directly. Don't beat around the bush. Because many avoid the
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question. We avoid asking: Are you thinking about killing
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yourself? Because, I mean, it really does feel too direct and
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probably the main reason many people are afraid to ask.
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Because we're afraid of the answer. We don't know what to do
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if they say yes. We don't want to make them angry or lose their
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trust. But if we dance around it, we risk missing what's really
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going on. So, how do you ask the question? Depending upon your
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relationship or your style or how they've been talking, it
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might sound like you've been through a lot lately and you
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just said you're done. I need to ask you straight: Are you
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thinking about killing yourself? Or when you say they'd be better
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off without you... Do you mean you're thinking about suicide?
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Or, "I care about you. I'm not here to judge." Are you thinking
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about ending your life? Notice a few things. You're calm and
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you're direct. And when you're general... You use clear words
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like killing yourself, ending your life, suicide. You're not
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accusing. What you're doing is... You're checking in because
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you care. Even if it feels uncomfortable, we stick with the
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direct language about dying or suicide. We don't soften it into
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hurting yourself. I've heard many people ask, "Are you
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considering hurting yourself?" Or... Are you thinking of doing
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something crazy? Well, in their mind, they're not looking to
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hurt themselves and they don't see it as being crazy. You might
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give yourself a short lead in to help you say it. So, this may
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sound blunt, but it's important that I ask. Or... I'd rather be
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a little awkward than stay silent. So, let me ask you
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directly. And then follow it with... Are you thinking about
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killing yourself? Have you been thinking about suicide? Or...
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Are you thinking about ending your life? You're not trying to
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be dramatic. You're trying to be clear. Because vague questions
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are easy to dodge. Clear questions? Open the door. If
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they say no, but you still think they're having thoughts of
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suicide, what you can do is, you can come back around and ask the
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question indirectly. often have thoughts of suicide.
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This lets them know they're not the only ones struggling with
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something and considering a permanent way out.
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So, you should choose what to do when they say yes.
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Let's say you ask the question and they say, "Yeah, I've
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thought about it. Honestly, more than I want to admit." Or maybe,
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"I don't have a plan, but yeah, the thought crosses my mind a
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lot." Well, first of all, what I want you to do is I want you to
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take a breath. You did the hard part. You opened the
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conversation. Now, what I want you to do is slow things down
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and stay present. This is not the time to panic, lecture, or
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jump into fix-it mode. What you might say is something like,
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"Thank you for being honest with I'm really glad you told me
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that." Or, "That has to feel really heavy to carry all by
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yourself." What your goal is right now is to keep them
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talking. Help them feel heard and not judged, and then gather
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enough information to understand the level of risk. Then secondly,
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get a sense of how serious it is. You're not doing a full clinical
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assessment, but you can gently explore, "Have you thought about
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how you would do it?" Or, "Do you have access to what you'd
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use to kill yourself?" "Have you ever tried to end your life
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before?" Maybe, "Are you thinking about doing something
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today?" Or, "Are these more ongoing thoughts?" In general,
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the more specific the plan, the more immediate the time frame
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and the easier access to lethal means, it means the higher the
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risk. If they say, "I've thought about using my duty weapon, and
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I've been thinking a lot about it lately," you treat that as
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very serious. If they say, "No, I don't have a plan. I just feel
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like I wouldn't mind if I didn't wake up." That's still serious,
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but you have a little more room to work with in the moment.
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Either way, any yes to suicidal thinking is a signal to move to
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the next step.
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And that's where the "P" comes in. You're trying to
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persuade them to stay and get help. Now, we're not talking
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about coercion here. You're not talking about talking them out
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of their feelings. You're trying to persuade them to stay alive
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for now, to accept help and support, and to let you connect
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them through resources. The first thing you will do is
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communicate that you care and offer them hope. This is where
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your relationship matters. You might say, "I'm really glad you
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told me. You matter to this team more than you know." "I don't
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want you going through this alone." Or, "People in our line
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of work feel this way more often than you think. You're not the
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only one, and there is help." Or, "What can we do right now to
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keep you alive?" I want you to try to avoid things like, "You
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shouldn't feel that way." Or, "You've got so much to live
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for." Or, "Think of your kids. How could you do that to them?"
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Those may be well-intentioned, but they can add to guilt and
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they can shut the person down. Then, you can ask for a
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short-term commitment. Some examples might be, "Would you be
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willing to let me walk with you through this, at least for today,
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and not act on those thoughts while we get you some help?" Or,
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"Can you agree with me that you won't try to kill yourself
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before we talk to someone who can help?" Like a chaplain or
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maybe a counselor who understands us. Could "Will you
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let me help you find someone who can support you through this and
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stay alive while we do that?" If you're not asking for them to
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promise they'll never feel that way again. You're asking them to
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let you bridge the gap to the next level of support. And if
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they agree, that really is a big step. If they say, "I don't
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know," or, "What's the point?" You keep listening. Reflecting
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back their pain and gently returning to, "I hear how bad it
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feels." And I still want you to get help instead of going
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through this alone.
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Then the next step is, "R," refer to help. This is the
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third part of QPR. This is where many peer supporters get stuck.
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They think, "Okay, I asked and I listened. Now what?" Remember,
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you're not the endpoint. You're the bridge. The right referral
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depends on their level of risk, what resources your agency has,
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and what the person is willing to accept in the moment. The
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referral options might include peer support team leader or
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coordinator. It could be a chaplain who understands the
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culture or, better yet, a culturally competent therapist
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or psychologist. It could be your employee assistance program
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with someone who gets first responders or medical work or
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whatever line of work that you're in. Or it could be the
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local crisis line or national lifeline. Emergency department
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or urgent psychiatric evaluation, if the risk is high. It could be
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a supervisor or command staff when agency policy requires it
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for safety. In the United States, you can always say something
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like, "We can call the 988 Suicide and Crisis Lifeline
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together." Because it's available 24 hours a day, 7 days
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a week. And adapt to whatever crisis resources exist in your
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area. And then, make it a warm handoff, not a cold referral.
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Where if possible, don't just hand them a phone number and
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walk away. Instead, offer to sit with them while they make the
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call. Offer to walk with them to the chaplain or the supervisor
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or emergency room if necessary. Offer to stay while they talk to
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the clinician for their first time if they would like you to.
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You might say something like, "I'll stay with you while you
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make the call." Or, "I can go over there with you right now.
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Let's walk down there together." That warm handoff communicates,
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"I'm still with you, I'm not dumping you on someone else." If
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they have a clear plan. Immediate access to lethal means.
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Or, the intent to act soon. Then, we're in immediate safety
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territory. In those cases, you may need to make sure they're
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not left alone. You may want to secure or remove access to
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lethal means, if possible, in safe and within policy. Or,
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please, follow your agency's protocol for emergency mental
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health intervention. In some cases, help them get to an
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emergency room or contact emergency services. This is
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where your agency policies and your local laws come into play.
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Your job as a peer is not to become law enforcement or a
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clinician. And, to help them get the right help as safely as
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possible.
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Now, let's talk about some real-world challenges
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you're likely to face. The first one is, "Don't tell anyone."
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When you ask the question, they admit suicidal thoughts. And
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then, they say, "I'll talk to you, but you can't tell anyone.
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Promise me." This one's tough. Because, trust is the foundation
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of peer support. "I'm not looking to broadcast your
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business, but..." "I'm really worried that your life's in
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danger." "I can't promise to keep that a secret. I care too
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much about you to do that. What I can promise is that I'll walk
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with you and we'll get help together." "I won't just hand
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you off and disappear." You're being honest about the limit of
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confidentiality while reassuring them they won't be alone in the
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process. The next one is, "Anger or defensiveness." Sometimes,
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when you ask directly about suicide, the person might say,
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"What? You think I'm crazy? I would never do that. I'm just
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blowing off steam." "Or back off. I don't need this." Or, "If I'm
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interested..." Or, "If I'm interested..." Or, "If I'm
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misunderstood..." I'm glad. And, if that ever changes, even a
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little bit, you can talk to me. I'd rather you reach out than
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stay alone with it. Sometimes, that first conversation just
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plants a seed. They may come back to you later when the
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defenses come down. Then barrier number three. You're off-duty or
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away from work. Maybe they text you late at night. Or, they call
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you on your day off. Or, "This conversation happens away from
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the station or the hospital." Your response doesn't magically
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change just because you're off-the-clock. can still ask the
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direct question, listen and validate, and then persuade them
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to stay safe and get help. And then, refer, if needed, loop in
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appropriate support. You might say something like, "I'm glad
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you reached out, even off-duty. Let's figure out what support we
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can get you right now." If they're in immediate danger, you
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may need to consider contacting the local emergency services,
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where they are, not where you are.
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And then, next thing, how do you take care of yourself
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afterward? We focus a lot on the person in crisis, and we should.
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But, if you're the one having these conversations, you need to
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recognize this too. When a peer tells you they're thinking about
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killing themselves, that's a load. Even if it ends well, and
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they get help, you carry part of that weight. So, after the
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immediate situation is stabilized, number one, I want
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you to debrief with someone you trust. This might be another
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peer supporter. It could be your team leader, or a chaplain. Or a
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trusted clinician who supports your team. You don't have to
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share names or specific identifiers, but you do need a
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place to say, "Man, that was intense," or "I'm shaken up. I'm
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worried I might have missed something." You're not weak for
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needing that debrief, because you're human. I want you to
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watch your own stress reactions. After a high-stakes conversation
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like that, you might notice you have trouble sleeping, or you're
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replaying the conversation in your head. You may be irritable,
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or have a short fuse. You might have an increased urge to
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overwork, over-eat, drink more, or to numb out yourself. I want
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you to pay attention to that. And then, give yourself
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permission to rest when you can, and step back from extra
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responsibilities, if possible. And talk it through with someone
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who understands this kind of work. Because you matter too.
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well if you're completely drained yourself. to remember:
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changes in behavior, talk of hopelessness, big stressors at
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work or home, or any talk about wanting to die are red flags.
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Use QPR as your roadmap. Question. Ask directly about
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suicide. Are you thinking about killing yourself? Then persuade.
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Communicate care, listen, ask them to agree to stay safe while
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you get help, and then refer. You're not the endpoint. Walk
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with them to the next layer of support. You can be a team
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leader, a chaplain, a clinician, EAP, a crisis line, or the
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emergency room. Whatever's appropriate and available. Then
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be honest about confidentiality. You can't promise to keep it
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secret if you believe their life's in danger. But you can
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promise not to abandon them in the process. And then take care
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of yourself afterward. Be brief. Watch your own reactions. You're
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doing important, heavy work. You don't have to get every word
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perfect. Take the pressure off. You just have to be willing to
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show up, ask a hard question, and stay with them long enough
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to connect them to help. And if this episode was helpful, please
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share it with another person on your team or another agency. If
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you're happy about how you should be following us through
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the more people who know how to help talk to others about
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suicide, the safer your agency becomes. In the next episode,
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we're going to talk about what to do after a suicide attempt or
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death in your agency. How to support the team. How to honor
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the person. And navigate the ripple effects without causing
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more harm. make sure you're following the show so you don't
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miss it. Thanks for listening to Surviving Your Shift. Until next
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time, God bless and have a great day.